INTRODUCTION
As part of our mission to help grow the businesses of our Professional Accounts, ProPigmentRx collect and process a lot of information. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information. By by dealing with a Professional Account you are agreeing to the terms of this Privacy Policy.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use PropogmentRx Services or this Website or our Support Services after these changes are posted, you agree to the revised policy.
INFORMATION FROM OUR PROFESSIONAL ACCOUNTS
What information do we collect from Professional Accounts and why?
- We collect your name, company name, address, email address, phone number(s) and payment details (for example, your credit card information).
- We use this information to provide you with our Services; for example, to confirm your identity, contact you, provide you with advertising and marketing, and provide revenue share payouts to you. We also use this information to make sure that we comply with legal requirements.
- We use this information to give you access to and improve our Services; for example, to make our platform interface easier to use. We also use this information to personalize the Services for you; for example, by storing your favorite or most purchased products or others that we believe may be of interest to you. Finally, we may use this information to provide you with advertising or marketing.
- We use this information to provide you with our Services and so that we can process orders and better serve your customers.
- Where we need to verify your identity (for example, if there are concerns around identity theft, or if you call into support and we need to authenticate your account), we may request that you provide us with government-issued identification information.
- We use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information to help us screen accounts for risk or fraud concerns.
When do we collect this information?
- We collect your name, company name, address, email address, phone number(s) and payment details (for example, your credit card information).
- We collect personal information when you sign up for our Services, when you access our Services or otherwise provide us with the information.
When and why do we share this information with third parties?
- We may also share your information in the following circumstances:
- to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
- to help us conduct marketing and/or advertising campaigns.
- to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
- Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.
INFORMATION FROM RETAIL CUSTOMERS
What information do we collect from our Professional Accounts' clients and why?
- We collect our accounts' customers' name, email, shipping and billing address, payment details, company name, phone number, IP address, information about their orders, information about the GlyMed Plus REGEN-supported account stores that are visited, and information about the device and browser used.
- We use this information to provide our accounts with the Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. We also use this information to improve our Services.
- We additionally use this information to help customize and improve your experience when you visit a REGEN Retail store by presenting to you goods and service that are more likely to be of interest to you.
- We use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information (for example, ip addresses or payment information) to automatically block certain potentially fraudulent transactions for a short period of time.
When do we collect this information?
- We collect this information when you use or access a store that uses our Services, such as when you visit an accounts' REGEN Retail store, place an order or sign up for an account.
When and why do we share this information with third parties?
- GlyMed Plus REGEN works with a variety of third parties and service providers to help provide our accounts with the Services and we may share personal information with them to support these efforts.
- We may also share your information in the following circumstances:
- to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
- to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
- Personal information may also be shared with a company that acquires our business or the business of a account whose store you visit or access, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.
INFORMATION FROM COOKIES AND SIMILAR TRACKING TECHNOLOGIES
What is a cookie?
- A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.
- Why does ProPigmentRx use cookies and similar tracking technology? We use cookies to recognize your device and provide you with a personalized experience on our websites, or otherwise through the Services. We also use cookies as part of the Services, for example to operate the shopping cart for our accounts' stores.
- We may also use web beacons, software development kids, and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
- Please note that because there is no consistent industry understanding of how to respond to 'Do Not Track' signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
FOR HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
In general, we keep your personal information throughout your relationship with us. For accounts, this means we will keep your information as long as you maintain account on your platform.
Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law, except when we receive a valid erasure request, or, if you are a account, you terminate your account and your personal information is purged pursuant to our standard purge process.
We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
WHAT WE DON'T DO WITH YOUR PERSONAL INFORMATION
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.
HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?
We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.